Book a client in

Halyna has come to Bohdan's Saturday yoga for years, but she does not book online. On Thursday she texts him: "Put me down for Saturday, please." Bohdan opens the class in Grupy, types her number, and she is on the list — with one session taken from her pass, as if she had booked it herself.

Step by step

1. Find the class. On the Timetable, choose the day and tap Open on the class. Or tap Details, then Who is coming.
2. Tap Add somebody. Before the class starts, the register is a list of who is coming, with Add somebody at the bottom.
3. Enter their phone number. Grupy looks the person up by Phone number, or sets them up if it is their first time. Fill in Their name only for a first visit.
4. Tap Book them in. Grupy takes one session from their own pass and adds them to the list. It also sends them the usual booking confirmation, if it has a way to reach them.
5. Already started? Once the class is under way, the button is Add somebody who turned up, and then Add them and mark here: they are added and marked Here. See Take the register.

If it does not go through

Grupy says why, in a line:

• No pass for this class — for example Halyna has no valid pass for this training type. They need a pass that covers the class. If they have already paid for one another way — cash to you, a transfer to the studio — tap it under Or add the pass they paid for another way, e.g. Add 8 sessions · paid UAH 2,400: the pass is added, they are booked, and the owner sees it recorded as added by you. Otherwise the client can buy a pass online.
• Already booked — they are on the list already.
• Full — the class has no places left.
• No trainer yet — a class nobody is teaching cannot be booked until somebody takes it.

Good to know

• Any way of writing the number works. 050 111 00 11 and +380 50 111 0011 are the same person: Grupy reads a number without its country code as being in the studio’s country.
• Further ahead than clients. Clients can book weekly classes 14 days ahead; staff can book somebody in beyond that.
• Taking somebody off. Tap the three dots (⋯) beside their name, then Take off this class and Take them off · session returned. When the studio takes somebody off, the session always goes back on their pass.
• Cancelling for themselves. Clients can also cancel on their own: see Cancel a booking.

For the owner

On People, open the client and tap Book them in. The timetable then says Booking Halyna in, and every class offers Book Halyna in, with their own pass. Pick as many classes as they asked for, then tap Done. See Clients.

Teach with Grupy