Buy a pass
Oksana has been to three yoga classes, paying for each one on its own. Now she wants to come twice a week. She opens Mine, compares the studio's passes, picks eight sessions and pays by card. A minute later the pass is in her wallet and every booking is one tap.
Step by step
Section titled “Step by step”- Open the passes. There are three ways in:
- Mine, under Wallet: Choose a pass if you have none, or Buy another pass.
- The Studio tab lists Passes and prices; Get a pass takes you to the same place.
- While booking a class you have no pass for: You need a pass for this class, then Choose a pass. Only the passes that cover that class are listed, plus Just this class if the studio sells single visits.
- Compare. Each pass shows its price, the price per session (e.g. UAH 200 / session), how long it lasts (e.g. 30 days from your first booking), what it covers — Every class, or a number of classes with their colours — and anything the studio wrote about it. Best value marks the lowest price per session. If you have been coming regularly, a line at the top works out how long a pass would last you.
- Choose how you pay. Under How you pay: By card, At the studio or By transfer — only the ways your studio takes. The line underneath says what happens next.
- Pay.
- By card: tap Continue to payment · UAH 1,600. You go to the payment page; when you come back, Grupy confirms the payment: Your pass is ready.
- At the studio: tap Reserve · pay UAH 1,600 at the studio. By transfer: tap Reserve · pay UAH 1,600 by transfer. See Pay at the studio or by transfer.
- Check your wallet. In Mine → Wallet the pass shows how many sessions are left, e.g. 8 of 8 sessions left, and Validity starts at your first booking until you book with it. After that it shows the date it expires.
If you came from a class
Section titled “If you came from a class”The class you were trying to book is remembered while you pay. When you come back, you are booked on it: You’re in — Yoga, 19:00. If the last place went while the payment was going through, Grupy says Paid — but that class filled up and Your pass is safe: nothing has been spent from it, so pick another time.
Good to know
Section titled “Good to know”- The days on a pass count from your first booking with it, not from the day you buy it.
- That payment did not go through means nothing has been charged; Try again. We have not heard back yet means the payment may still land; Check again in a moment.
- When a pass is nearly used up, its card says e.g. Only 2 left and offers Top up. After your last session, booking says You’re in — and that was your last session, with Top up or Later.
- Nothing can be bought here yet or Nothing on sale here yet: the studio has not set up payments or passes. Message the studio and it will sort it out with you.
- Studio owners set up passes in Passes and prices.